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Holding Tablet Computer

Support

  • What is The New Internet?
    The New Internet is an encrypted internet browser that adds a comment section to every webpage. Therefore, users can freely speak their thoughts and opinions without being censored or deplatformed. It also serves as a check on news, articles, and websites. Users also can get verified which eliminates bullying and fake users and creates a place online for real people.
  • Why should I use The New Internet?
    The New Internet is the only internet browser that does not track your every move online and prevents third parties from tracking you too. Here’s a video to explain further: https://youtu.be/YNj5sLA-wHM
  • What is the point of verification?
    Verification is important to decrease the prevalence of fake bots, trolling and cyberbullying. “Anonymity is often an essential component of cyberbullying and is used to refer to anonymous posts and interactions in which a person’s identity cannot be determined through the computer IP address, usernames, or handles.” “Cyberbullying also provides anonymity to the bully not possible with traditional bullying. Because of this, bullies cannot see the reactions of their victims and studies have shown that they feel less remorse.” By authenticating users, fake users will be eliminated and there will be less trolling and cyberbullying because a real person is tied to the comment. Join us. Get verified and help make The New Internet a safer, more ethical and open place.
  • How do I get verified?
    There are two ways you can get verified. FREE: Drivers License and video: https://www.thenewinternet.com/verify-me-mem FEE: Online notary: https://www.thenewinternet.com/notarize-automation
  • How long does it take to get verified?
    The verification approval process takes up to 24 hours.
  • Is The New Internet truly censor-free?
    All users are able to freely speak their mind and opinions as long as it is legal. Remember, verified users are real people. Verification holds people accountable to their actions to create a safer and more open internet.
  • What happens to my information once I get verified?
    It is sent through a secured SSL Transmission. Once the information is verified, we remove it off our servers. Privacy is one of our top concerns and priorities so we do not store any user’s personal information.
  • Can I close the comment section on the desktop browser?
    Old Version: As of now, you can adjust the divider to minimize the commenting section. In the near future, you will be able to close the section. Thanks for being patient with us :) New Browser: answer download the updated version for windows and mac and you can close the new browser window for commnets see image below.
  • What are the benefits of being verified?
    Verified users are real people. They received additional tools to engage on The New Internet. Verified users can help police and remove unverified user comments that are illegal comments so that we can create a safer and more open internet. Verified users can comment multiple times per webpage. This will eliminate fake news and fake posts. Verified users are real people and their comments will be prioritized.
  • How do I create a Town Hall?
    Users can create a Town Hall discussion by posting to the Town Hall Moderator section: https://bit.ly/2O4gZ77
  • Can I post photos to The New Internet?
    Yes, users can post photos in the Town Hall. Users can also change their profile picture.
  • Is this a Social Media App?
    The New Internet is an encrypted internet browser that allows users to make comments on every webpage without being censored or deplatformed. It’s a more private, more secure, more free, alternative to other web browsers such as chrome or safari.
  • How is The New Internet more private than the old internet?
    We are the only browser that has by default all of your data encrypted. All of your data is encrypted and no one can see what you are doing. We protect all users from getting spied on. Here is a video:
  • Why do I have to login twice?
    Old Answer: We are working on The New Internet to ensure that it is as secure as possible. For now, that means logging in multiple times. Thanks for being patient with us. New Answer: Please download the new version and you will only have to login in once.
  • How do you add friends?
    You can create a profile, go to the Member tab and add friends to view their comments and post: https://www.thenewinternet.com/members-page
  • Where is The New Internet being hosted?
    We have multiple servers and multiple server hosting companies across the United States and backup servers.
  • Where can you download The New Internet browser?
    Apple Store, Android Marketplace, and on our website https://www.thenewinternet.com/downloads
  • If you have any additional questions, please contact support:"
    Android: https://www.thenewinternet.com/forum/support/android-desk iPhone: https://www.thenewinternet.com/forum/support/mac-support-desk iOS: https://www.thenewinternet.com/forum/support/ios-desk Windows: https://www.thenewinternet.com/forum/support/windows-support-desk-here
  • How do we know getting verfied is safe?
    Yes, all user’s personal data is encrypted and sent through a secured SSL Transmission. The New Internet deletes a user’s sent information when a user is verified. Alternatively, users can get verified through an online notary or in person so you don't have to send us any State ID to get verfied etc.
  • I’ve been banned or my favorite people have been banned on facebook or twitter or other social media.
    You can still view comments on banned websites with The New Internet browser. Very soon you will be able to purchase domains, as long as the reason you were banned is not because you have done something illegal and it’s just a difference of political opinion or other reasons you can buy it in the New Internet we will re-host it for you.
  • How does this stop fake news?
    The New Internet is a check and balance to reporting and reporters which is why we have the comment section and rating system on every web page so you can review articles and comment tactfully if you disagree with the biased reporting.
  • Is The New Internet available outside of the US?
    The New Internet is available in the US and Canada.
  • Andriod and Google Play won't let me download this, cannot install help "
    Please use this link if you cannot install on a andriod OS or google phone. https://www.dropbox.com/s/rxfenpkjejizeu5/app-arm64-v8a-release_1_12.apk?dl=0
  • How long does it take to get verified
    It takes up to 24 hours to get verified on our system.
  • Is this the new search engine for commentary?
    Yes we have a search component where you can comment on each search
  • Where is The New Internet being hosted?
    The New Internet is hosted between multiple servers. We have them in Texas, California and one in Virginia.
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